Ariakon SMS Terms and Conditions

1. Program description

The Ariakon Customer Care SMS Program provides customer-requested support conversations and service-related notifications concerning:

• Ariakon accounts and memberships
• Orders and order support
• Appointments and scheduled visits
• Events and registrations
• Questions or support requests initiated by the customer

Messages may contain secure links to Ariakon-owned websites when those links are helpful for completing or reviewing the requested service.

This program does not include promotional or marketing text messages. Ariakon would require separate, optional consent before enrolling anyone in a future marketing-text program.

2. How to opt in

To subscribe, text START to +1 877-807-0563.

By texting START, you provide express consent for Ariakon and Sporteq LLC to send recurring customer-care and service-related text messages to the mobile number you use.

Reading or accepting these Terms does not enroll you automatically. Enrollment occurs only when you separately text START or otherwise provide Ariakon with documented, SMS-specific consent.

You confirm that you are the subscriber or customary user of the mobile number, or that you have permission from the subscriber to enroll that number.

3. Consent is optional

Consent to receive text messages is optional and is not a condition of:

• Making a purchase
• Obtaining an Ariakon membership
• Registering for an event
• Scheduling an appointment
• Receiving customer service
• Using any other Ariakon product or service

You may continue using Ariakon services without enrolling in the SMS program.

4. Message frequency

Message frequency varies depending on your activity and requests. Participants generally receive zero to four messages per month, although an active customer-support conversation may require additional replies.

5. Charges

Ariakon does not charge a separate fee for participating in this SMS program.

Message and data rates may apply according to your wireless carrier and mobile-service plan. Contact your wireless carrier if you have questions about your plan or charges.

6. How to opt out

Reply STOP to any Ariakon text message to cancel.

After receiving STOP, Ariakon will send one confirmation that you have been unsubscribed. No additional program messages will be sent unless you later provide new consent.

Texting START or UNSTOP after opting out indicates that you want to re-enroll. Ariakon may require additional confirmation before recurring messages resume.

Other commonly recognized opt-out words may also be processed, including CANCEL, END, QUIT, and UNSUBSCRIBE.

7. How to get help

Reply HELP for assistance.

You may also contact Ariakon through:

• Email: support@ariakon.com
• Telephone: +1 858 422 0707
• Website: https://ariakon.com

8. Mobile information and privacy

Ariakon may process your mobile number, message content, delivery information, and opt-in and opt-out records to operate the SMS program, respond to your requests, maintain consent records, prevent misuse, and comply with applicable requirements.

No mobile information will be sold or shared with third parties for promotional or marketing purposes.

Ariakon may provide mobile information to service providers—including messaging platforms, telecommunications carriers, and technical vendors—only when necessary to operate the SMS program, deliver messages, provide requested services, maintain security, or comply with law. Those providers are not authorized to use SMS opt-in information for their own promotional or marketing purposes.

For additional information, review the Ariakon Privacy Policy.

9. Example messages

Messages sent through this program may resemble the following:

Ariakon: We received your request and will follow up shortly. Visit https://ariakon.com for support. Reply STOP to opt out.

Ariakon: Your scheduled Ariakon appointment has been updated. Details are available at https://ariakon.com. Reply STOP to opt out.

Ariakon: There is an update concerning your Ariakon order or membership request. Visit https://ariakon.com. Reply STOP to opt out.

10. Delivery and participating carriers

Message delivery depends on your wireless carrier’s network and is not guaranteed. Messages may be delayed or undelivered because of network availability, device settings, carrier filtering, or circumstances outside Ariakon’s control.

Wireless carriers are not responsible for delayed or undelivered messages.

Ariakon may change its sending telephone number. Any replacement number will remain subject to these Terms and the applicable consent requirements.

11. Number changes and reassignment

If your mobile number changes or is reassigned, reply STOP before giving up the number or contact Ariakon so its records can be updated.

Do not enroll a number that you do not own or have permission to use.

12. Acceptable use

You may not use the SMS program for unlawful, abusive, threatening, deceptive, fraudulent, or unauthorized purposes.

Ariakon may restrict access to the program when reasonably necessary to prevent abuse, protect customers, maintain security, or comply with legal and carrier requirements.

13. Program or Terms changes

Ariakon may modify, suspend, or discontinue the SMS program. These Terms may also be updated to reflect changes to the program, technology, carrier requirements, or applicable law.

The date at the beginning of this page identifies the latest version. Material changes affecting participant choices will be communicated when required.